Woman furious as she’s ‘forced to go’ to Rolling Stones concert at Anfield
A woman claims she is ‘forced’ to go to the Rolling Stones at Anfield after testing positive for covid.
Kate Timmis, 33, from Oxford, paid hundreds of pounds for two tickets to the concert at Anfield but is no longer able to attend after testing positive for covid on Tuesday. Kate, who has been a lifelong fan of the band, contacted ticketing company AXS in hopes of getting a refund or swapping her tickets for another date, but her requests were denied.
AXS, which is an international online ticketing platform, states on its website that “all purchases are non-refundable and cannot be canceled”, with the ticket holder bearing all risk of “bad weather or events of force majeure”. However, Kate is frustrated with company politics.
READ MORE:The Rolling Stones at Anfield: Full guide to the event and everything you need to know
She told ECHO: ‘We tried to email them and a lady wrote back asking us to send proof of our covid tests. When we sent it, she did not answer us.
“Ironically their phone lines are down due to covid so my husband waited almost two hours for an online chat to explain our situation. We were just told there is nothing they can do.”
Kate also asked if she could exchange tickets for one of the band’s upcoming shows in Hyde Park, London, but, again, her request was denied. The longtime Stones fan, who paid £220 for the tickets, said AXS’ actions are “essentially forcing people with covid to attend a densely populated concert with most vulnerable people”.
She added: “There are a lot of people who follow the Rolling Stones who are over 70, so you potentially put people in a situation where they go to venues with covid and mix with vulnerable people, which is pretty diabolical on its own.”
Tonight’s event will see the Rolling Stones take to the stage as part of their SIXTY tour, which will take place in several major cities across Europe, including Amsterdam, Milan and London. Celebrating an impressive 60 years together in the music industry, Mick Jagger, Keith Richards and Ronnie Wood will be joined on stage by drummer Steve Jordan, following the death of Charlie Watts last summer.
And Kate is disgusted that she and her Liverpool-born husband Paul are not among the thousands of fans at the Liverpool FC home.
She said: “We are absolutely devastated. I’ve been a fan since I was six, so a lifelong fan. If they don’t refund the tickets, that means I can’t really afford to buy tickets for the show in Hyde Park. They are not interested in exchanging the tickets for this date. I think once they have your money, they don’t care.
ECHO has approached AXS for comment.